[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” el_class=”newsletter_inner_page” css=”.vc_custom_1579016130648{padding-top: 70px !important;padding-bottom: 70px !important;background-color: #f6f6f6 !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n
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Well, we’re giving it a shot.<\/p>\n
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As is so often the case in software projects, FaxTap for SIP<\/a> has been 99% complete for the last month, but we finally reached 100% (at least for the alpha) last week. We are pretty confident in it, so we are hopeful we’ll finally launch the beta by the end of the month, and anyone using it will receive an unanticipated benefit.<\/p>\n <\/p>\n As you may know, Commetrex has relentlessly focused on fax technology for 20 years, and have been responsible for several innovations, such as terminating T.38, multi-modal terminating fax, the T.38 Interoperability Test Lab, and, most recently, the patent-pending Smart FoIP<\/a>. The remarkable thing is that, for the most part, these technologies were developed by our two most-senior developers: Cliff Schornak, CTO and co-founder; and Bruce Adams, Principal Engineer and Director, Signal Processing Technologies. This means that we have two guys that have been here since the creation, and there may be nothing about fax that they don’t know between the two of them.<\/p>\n <\/p>\n So?<\/p>\n <\/p>\n So, they can analyze a Wireshark FoIP capture in a heartbeat. If we could clone them and put them on the staff of every ITSP and carrier, FoIP “issues” would be gone overnight. But since our cloning efforts failed, we decided on FaxTap for SIP, which is our attempt to do a Vulcan mind meld between Cliff, Bruce, and the FaxTap for SIP software, giving the industry a huge boost along the way towards making FoIP work.<\/p>\n <\/p>\n Trying to make FoIP work? Give us a call at 770-449-7775 and ask us about FaxTap for SIP and our other products in our make-FoIP-work lineup.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” el_class=”newsletter_inner_page” css=”.vc_custom_1578991890670{padding-top: 70px !important;padding-bottom: 70px !important;}” z_index=””][vc_column el_class=”newsletter_inner_page_bg”][vc_column_text]<\/p>\n <\/p>\n Contrary to what many will try to tell you, it absolutely works provided it\u2019s handled correctly by the service provider and carriers. In recent testing between a service provider\u2019s VoIP network and Commetrex, our testing partner sent us 1,000 perfect 3-page faxes, 10 at a time. There was no ISUP (traditional carrier) routing involved. The route was the service provider\u2019s IP network, through his border element, to the Internet, and then to our service provider\u2019s IP network. The calls were delivered to\u00a0BladeWare<\/a>\u00a0with SIP trunking. Our server issued a T.38 re-Invite, which was accepted by the testing partner\u2019s BladeWare server.<\/p>\n <\/p>\n The other direction had a few percent errors, and we are currently chasing down the reason, but there is some asymmetry: When Commetrex places the call through our service provider using SIP trunking (rather than over the open Internet), the called BladeWare\/endpoint issues a T.38 re-Invite, but our server never sees it. However, the called\/receiving BladeWare gets its re-Invite accepted\u2026by our provider. So the call is G.711 from us to a transcoding entity (SBC?) in our provider\u2019s network and T.38 from our provider to our testing partner\u2019s server. Interesting.<\/p>\n <\/p>\n One observer opined that our service provider had probably configured his SBC or gateway to force the transcoding we are seeing by setting \u201cT.38_to_G.711 for faxRelay on the egress trunk\u201d.<\/p>\n <\/p>\n Once you have ATAs and servers with our\u00a0Smart FoIP<\/a>, you\u2019re on your way to \u201cmaking FoIP work.\u201d Sometimes, that\u2019s all you need to do, but often you need to do some testing to determine the best routes for your FoIP calls. That\u2019s where our amazing support comes into play.<\/p>\n <\/p>\n If you want to make FoIP work, just give us a call at 770-449-7775, and press 1.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” el_class=”newsletter_inner_page” css=”.vc_custom_1579016141857{padding-top: 70px !important;padding-bottom: 70px !important;background-color: #f6f6f6 !important;}” z_index=””][vc_column el_class=”newsletter_inner_page_bg”][vc_column_text]<\/p>\n <\/p>\n In addition to the great weather, fantastic food, and interesting people-watching on Lincoln Road Mall, we once again had a highly-successful show in Miami Beach. We were focusing on two key products:\u00a0Smart ATA<\/a>\u00a0and our new\u00a0FaxTap for SIP<\/a>.<\/p>\n <\/p>\n We lost count of how many ITSP employees came into our booth expressing their frustration with FoIP. And the stories were always the same: \u201cWe can\u2019t get multiple-page faxes to go through,\u201d and \u201cWe tell our customers to keep POTS lines for faxing.\u201d Once we explained how Smart FoIP works and that it\u2019s available today in Smart ATA, we started getting orders in before the show closed!<\/p>\n <\/p>\n Our newest product, FaxTap for SIP, is a FoIP analysis tool. We like to say that it picks up where WireShark leaves off because it provides much more detailed information and extracts the fax image. If you have troubles with FoIP, FaxTap for SIP will help you determine just what the problem is.<\/p>\n <\/p>\n If you\u2019d like more info on either Smart ATA or FaxTap for SIP (or any other product),\u00a0send us an email<\/a>. And stay tuned for details on our next show,\u00a0ITEXPO Las Vegas<\/a>\u00a0in August.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” el_class=”newsletter_inner_page” css=”.vc_custom_1578991890670{padding-top: 70px !important;padding-bottom: 70px !important;}” z_index=””][vc_column el_class=”newsletter_inner_page_bg”][vc_column_text]<\/p>\n <\/p>\n If you\u2019ve been reading our newsletter for a while, then you know how excited we are about\u00a0Smart ATA<\/a>\u00a0\u2014 and\u00a0Smart FoIP<\/a>, the technology behind it. We\u2019re completely confident that Smart ATA will change the FoIP market. We\u2019ve received overwhelmingly positive feedback on the product, but we need help getting it out to a wider audience. That\u2019s where the NetGen Reseller Program comes in.<\/p>\n <\/p>\n We\u2019re in the process of putting this program together and we welcome your input. We\u2019re offering tiered volume discounts to qualified resellers who want to carry the Smart ATA product. Not only is Smart ATA the best analog telephone adapter on the market, it also solves \u2014 for the first time \u2014 real-world problems that nearly every ITSP and company has. By offering Smart ATA as a solution to their customers, NetGen resellers will truly help them overcome an ongoing problem (unreliable outbound FoIP calls) and free them from their dependence on POTS for fax \u2014 and make good margins in the process.<\/p>\n <\/p>\n If you\u2019re interested in the NetGen Reseller program,\u00a0send us an email<\/a>\u00a0or call 770-449-7704.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” el_class=”newsletter_inner_page” css=”.vc_custom_1579016152912{padding-top: 70px !important;padding-bottom: 70px !important;background-color: #f6f6f6 !important;}” z_index=””][vc_column el_class=”newsletter_inner_page_bg”][vc_column_text]<\/p>\n <\/p>\nDoes FoIP Work In SIP Networks?<\/h3>\n
ITEXPO Miami 2013 \u2026 It\u2019s Not Just The Weather<\/h3>\n
Become A NetGen Reseller And Make The World A Better Place<\/h3>\n
Have You Noticed The NetGen Website?<\/h3>\n