{"id":2689,"date":"2010-09-16T21:21:45","date_gmt":"2010-09-16T21:21:45","guid":{"rendered":"https:\/\/www.commetrex.com\/?p=2689"},"modified":"2010-09-16T21:21:45","modified_gmt":"2010-09-16T21:21:45","slug":"t-38s-problem-2","status":"publish","type":"post","link":"https:\/\/commetrex.com\/?p=2689","title":{"rendered":"T.38&#8217;s Not the Problem!"},"content":{"rendered":"<p>Whenever I hear someone tell me that T.38 isn\u2019t capable of bringing reliable real-time fax to IP-carrier networks, I resist the temptation to roll my eyes. Instead, with missionary zeal, I explain that if T.38 provides reliable fax in enterprise IP networks, and, if real-time fax is problematic in carrier networks, it\u2019s not because there is a problem with T.38, there\u2019s a problem with the way it\u2019s being used &#8230; possibly abused. You might argue that it doesn\u2019t matter why, either it does the job or it doesn\u2019t. Good point. Read on.<!--more--><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-968\" title=\"T.38 Interop Lab\" src=\"http:\/\/commetrex.com\/wp-content\/uploads\/2011\/12\/T38_Seal_150_best.jpg\" alt=\"T.38 Interop Lab\" width=\"150\" height=\"150\" \/>I sometimes relate that once, when we operated the very popular T.38 Interop Lab (2002-2004), we sent an error-free 1,000-page fax over the open Internet from our offices in the US to a testing partner in Australia. Open Internet! No errors! How could that be, you say. Easy, I say. T.38 works, but you need to know how to use it. Here, there was no signaling involved. It was a nailed-up connection. What about packet loss? We used a redundancy level of 3 for both negotiation and image. What about clock drift? 1000 pages could take 10 hours, enough time for clock drift to overrun or under run any reasonable-sized jitter buffer, but our <a title=\"T.38 Fax Relay Software\" href=\"http:\/\/commetrex.com\/products\/fax-portal-2\/t-38-fax-relay-software\/\">T.38<\/a> eliminates clock drift as a problem.<\/p>\n<p>Then, I explain that it\u2019s not T.38 that\u2019s causing the problems, it\u2019s configuration and signaling. For example, in an effort to save on bandwidth, the carriers I\u2019ve dealt with default their redundancy depth to zero\u2014no redundancy. Most users don\u2019t call them on this since they just don\u2019t know about it.<\/p>\n<p>Then there\u2019s slow network signaling. Ten percent of the calls in one network we tested took over six seconds for the SIP re-Invite to T.38 to arrive, averaging over 8 seconds. For many of those calls, that\u2019s plenty of time for the G.711 pass-through session to pass the point of no return, so the call will fail if the G.711 stream suddenly vanishes.<\/p>\n<p>At Commetrex, \u201cWe Make FoIP Work!\u201d So, who better than Commetrex to work closely with several carriers to solve this problem, and make FoIP work without qualification.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whenever I hear someone tell me that T.38 isn\u2019t capable of bringing reliable real-time fax to IP-carrier networks, I resist&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,9,14,8],"tags":[],"class_list":["post-2689","post","type-post","status-publish","format-standard","hentry","category-blog","category-g-711","category-itsp","category-t-38"],"_links":{"self":[{"href":"https:\/\/commetrex.com\/index.php?rest_route=\/wp\/v2\/posts\/2689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/commetrex.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/commetrex.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/commetrex.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/commetrex.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2689"}],"version-history":[{"count":0,"href":"https:\/\/commetrex.com\/index.php?rest_route=\/wp\/v2\/posts\/2689\/revisions"}],"wp:attachment":[{"href":"https:\/\/commetrex.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2689"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/commetrex.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2689"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/commetrex.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}