FaxLogic™ Wins With BladeWare
FaxLogic offers its enterprise customers a unique cloud-based way to outsource the enterprise fax server using BladeWare andBladeWare Fax Media Server. Indeed, FaxLogic has developed what is, in all likelihood, the industry’s most-sophisticated FoIP routing algorithm to deliver trouble-free FoIP.
Back in the last half of the last decade they used multi-protocol label switching to avoid carrier routing and the low success rates it provided. According to Wikipedia:
“Multi-protocol label switching is a scalable, protocol-independent (packet-based) transport. In an MPLS network, data packets are assigned labels. Packet-forwarding decisions are made solely on the contents of this label, without the need to examine the packet itself. This allows one to create end-to-end circuits across any type of transport medium, using any protocol.”
Of course, major carriers offer MPLS over IP networks, and since the route is established by the carrier for the user, inter-carrier FoIP routing can be avoided by placing both FoIP endpoints in the MPLS network. But this solution required that the calls remain on the MPLS network to be fully effective, which wasn’t scalable.
But fast forward to today’s Internet and the improvements made by carriers in packet loss and other impairments. FaxLogic found that with their call volumes and the number of carrier partners they use (Would you believe 18?), they can predict, with a high degree of certainty, which of those carriers can deliver a given fax error free, making a highly informed choice as to which carrier should be assigned the task.
For inbound, they know which carriers do a good job with T.38 and which ones don’t and use that knowledge to negotiate their service agreements. They route the calls from the T.38-capable carriers to BladeWare servers configured to issue a T.38 reINVITE and the other carrier’s calls to G.711-only BladeWare servers. And remember, BladeWare’s proprietary design gets rid of PCM clock-sync problems, so they get solid G.711 performance.
FaxLogic’s service gives customers a cloud-based enterprise fax server. Their Advanced Web Client is a web-browser application that lets you send, receive, sort, store, manage and share all your faxes, much as you would an on-premises fax server. FaxLogic also provides ATAs so their customers can continue to use their legacy fax machines.
FaxLogic combines the convenience, features and benefits of analog fax, Internet fax, and fax servers, while eliminating the drawbacks and incompatibilities. A complete fax communications and document-management system, FaxLogic securely sends, receives, stores and manages business documents starting at prices lower than the phone lines that the service replaces.
And it’s all done with BladeWare and FaxLogic’s amazing routing software. To learn more, please click to read the latest white paper on “How to Make FoIP Work”.