Technology Solves FoIP Connection Problems
Los Angeles, October 4, 2010 — Commetrex Corporation announced today the Q4 availability of BladeWare 2.4, which adds “Smart FoIP” to the platform. Smart FoIP is the company’s patent-pending technology that makes FoIP in T.38-capable SIP carrier networks nearly as reliable as PSTN fax boards. Smart FoIP makes acceptance of a media change from G.711 to T.38 conditional on how far into T.30 negotiations the two endpoint terminals have progressed.
According to Cliff Schornak, Commetrex’ CTO, “We worked with Copia International, a user of our BladeWare™ fax-server platform, over a three-month period last year in an effort to allow Copia’s fax-broadcast customers to take advantage of the economics of IP networks. We succeeded, but not until we developed Smart FoIP.”
Schornak continued, “We thought that our fax-server platform, BladeWare, with its support for both T.38 and G.711 pass-through fax, would have the highest success rate. But when we disallowed G.711 on the server, the success rate, much to our surprise, actually improved. It wasn’t due to the well-known problems of G.711 IP fax. The problem was that frequently by the time the carrier networks issue their SIP re-invite from G.711, which is the initial mode of all network-based IP fax calls, to T.38, the fax session had progressed beyond the point where the switch to T.38 could be made.”
With this mind, Commetrex developed technology that puts intelligence into the decision by BladeWare of whether to accept or reject the T.38 re-invite of the off-ramp (receiving/called) gateway. Steve Hersee, CEO of Copia International, commented, “Now, our customers can enjoy outbound completion rates on a par with multi-line fax boards, and well above that of fax servers that only support T.38 and are not equipped with this new technology.
Commetrex is currently exhibiting at TMC’s ITEXPO Fall 2010, and invites attendees to come by booth #407 to find out about Smart FoIP on BladeWare and other Commetrex products.