End-To-End FoIP For The ITSP
As SIP trunking goes mainstream, ITSPs are forced to decide whether to support FoIP or tell their subscribers: “Keep your POTS lines for fax.” If it’s the latter, they force their subscribers to either find an ITSP that does support FoIP or continue to pay $40.00 per month for those POTS lines. If it’s the former, they need to master the added challenge presented by FoIP.
Customer-satisfying FoIP requires that FoIP sessions meet the timing requirements of T.30, the end-to-end fax protocol, and the data-integrity requirements of the image-transfer modems. Doing so requires much greater attention to the technology of the network components, network design, and testing than does voice, but the experience and technical mastery of FoIP necessary for success is not usually available to the ITSP.
Now, Commetrex is doing something about the problem. Our FoIP experience is based on 20 years in fax technology and our 14-year experience in FoIP.This means that, at Commetrex, T.30 problems are solved by T.30 developers, modem problems by modem developers, and T.38 problems by T.38 developers. Moreover, FoIP routing and peering problems are solved by the same engineers that have been testing and solving network-based problems for the last five years. Commetrex is now making that unequalled experience available to the ITSP in consulting engagements. Moreover, the Commetrex consultant has unique resources to bring to bear on the FoIP problems of the ITSP.
If the ITSP prefers to offer ATAs for legacy-terminal IP connectivity, the NetGen Communications Smart ATA, exclusively with Commetrex’ Smart FoIP, is the only ATA that gives subscribers T.38 and G.711 pass-through fax success rates that rival PSTN fax. (Smart ATA also supports V.34 FoIP.)
Eliminating those costly POTS lines dedicated to fax can support diverts money from the incumbent to your pocket. With reliable FoIP, the timing is right to boost revenue by adding fax-related value-adding services, such as fax-to-email and email-to-fax. Commetrex’ BladeWare HMP fax media server also includes Smart FoIP, giving the ITSP the same connectivity advantages as Smart ATA.
But once those fax calls are ready for hand-off to a carrier, what happens? Will business-as-usual routing do the trick? Often it does not and that is where Commetrex’ five years of FoIP testing comes into play. Make it work for you with an FoIP consulting engagement.
At Commetrex, our motto is “We make FoIP work!” So, if you are an ITSP and you want your FoIP to work, all you need do is call Commetrex at 770-449-7775 and press 1. Of course, firstname.lastname@example.org will also work.