An Industry First: Commetrex Enhances BladeWare with G.711 Pass-Through Support for V.34

An Industry First: Commetrex Enhances BladeWare with G.711 Pass-Through Support for V.34

Commetrex, inventor of T.38 fax termination now used in media servers everywhere, continues its record of innovation with the announcement of its industry-first support for V.34 G.711 pass-through in its BladeWare HMP telephony platform. This means that BladeWare users can elect to complete IP fax calls using V.34, rather than forcing a fallback to V.17 speeds, which take twice as long to transmit a page. This is important since there are few T.38 Version 3 V.34-capable gateways on the market, and none deployed in carrier networks. Indeed, many VoIP service providers have yet to support T.38 in any version. In these situations, BladeWare delivers faxes with one-half the connection time of any server on the market.

For example, here at Commetrex we use Cbeyond, an all-IP managed-services provider, for all of our communications over a 3-Mbit clear-channel pipe to Cbeyond’s private metro network. But they don’t support T.38. Instead, all faxes are handled with G.711 pass-through, including V.34, and they are virtually error-free. A BladeWare-based server is setup to use Cbeyond’s SIP trunking. It’s all software, all IP, and with V.34 support.

“But how can that be?” you say. “My vendor tells me that G.711 pass-through fax just doesn’t work.” Well, your vendor has a biased perspective since he can’t do it, and doesn’t want you to ask for it, knowing that only Commetrex supports V.34. Yes, there are networks where G.711 pass-through does not perform well, but there are many where it does. The example above is one. And how about when an IP PBX without T.38 support is being used as the gateway between the PSTN and the fax server? There, the IP connection is over a high-performance LAN. No packet loss need be dealt with, and Commetrex’ exclusive PCM-clock management software means even long G.711 faxes come through error-free.

Need a fax-resource platform to support IP and PSTN? Commetrex’ BladeWare provides the industry’s highest performance, richest feature set, highest scalability, and all at one-third the price. Contact us directly here.

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