Company Says It’s Another Industry First
Roswell, GA June 30, 2010 – Commetrex, inventor of T.38 fax termination now used in media servers everywhere, continues its record of innovation with the announcement of its industry-first support for V.34 G.711 pass-through in its BladeWare™ HMP telephony platform. This means that BladeWare users can elect to complete IP fax calls using V.34, rather than forcing a fallback to V.17 speeds, which take twice as long to transmit a page. This is important since there are few T.38 Version 3 V.34-capable gateways on the market, and none deployed in carrier networks. Indeed, many VoIP service providers have yet to support T.38 in any version. In these situations, BladeWare delivers faxes with one-half the connection time of any server on the market. (T.38 is the international standard for fax over IP networks, or FoIP. V.34 is the highest-speed fax modem used in today’s fax terminals.)
Tom Ray, Commetrex’ chief marketing officer, stated. “Here at Commetrex we use Cbeyond, an all-IP managed-services provider, for all of our communications over a clear-channel IP pipe to Cbeyond’s private metro network. But they don’t support T.38. Instead, all faxes are handled with G.711 pass-through modems, including V.34, and they are virtually error-free. A BladeWare-based server is setup to use Cbeyond’s SIP trunking. It’s all software, all IP, and with V.34 support.”
According to Ray, many vendors maintain that G.711 pass-through fax does not work over carrier networks. While conceding that there are carrier networks that cannot reliably support fax, Commetrex maintains there are many that do, and to take full advantage of the higher speed requires Commetrex’ BladeWare with V.34 support. There are also LAN-based applications where G.711 works well, such as when an IP PBX without T.38 support is being used as the gateway between the PSTN and the enterprise fax server. There, the IP connection is over a high-performance LAN. No packet loss need be dealt with, and Commetrex’ exclusive PCM-clock management software means even long G.711 faxes come through error-free.